Effective Date: 06/10/2026

1. Product Delivery

• All purchases are delivered digitally.
• No physical items will be shipped.
• Download links are typically delivered immediately after purchase. In some cases, delivery may take up to 15 minutes due to payment processing or email delivery delays
• Download links will be sent to the email address used during checkout.
• If you do not receive your download link within 24 hours, please contact us through our Contact Form. We typically respond within 24–48 hours.

2. Permitted Use

• You may use the files for personal projects.
• You may not share, resell, or redistribute the files.
• You may not claim the digital files as your own.
• No limit on download per purchase link.

3. Technical Requirements

• You are responsible for ensuring your device supports the provided file formats.
• Supported formats include: PDF, JPEG, PNG.
• You must have appropriate software installed to open and use these files.
• We do not guarantee file compatibility with unsupported software.

4. Customer Support

• We provide support for downloading and accessing your files.
• Need assistance? Please complete our Contact Form and we'll be happy to help. We typically respond within 24–48 hours.

5. File Access

• Download links remain available through your purchase confirmation email.
• Customers are responsible for saving purchased files after download.
• If you experience download issues, contact our support team.

6. Canva Templates

• Canva templates require a free or paid Canva account.
• Template access links are included with your purchase.
• Canva is a separate platform and is not affiliated with Cucu Design Studio.